Richard Adhikari

About the Author Richard Adhikari


INTERNET

Companies Cheer Completion of Open-Design Transatlantic Internet Cable

Microsoft on Friday announced completion of the Marea undersea cable, which stretches 4,400 miles between Virginia Beach, Virginia, and Bilbao, Spain. A joint project of Microsoft, Facebook and global telecommunication infrastructure company Telxius, the cable lies more than 17,000 feet below the ocean’s surface. It is the first cable to link Virginia and Spain.

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Social CRM

Nimble’s Social CRM Finds Its Way Into Office 365

Social sales and marketing software provider Nimble and cloud services consultant NeoCloud have partnered to deliver a simple, affordable contact management and CRM package for Microsoft Office 365. NeoCloud has agreed to bundle Nimble CRM into all of its Office 365 deployments, beginning this month. Nimble CRM adds employees’ individual connections to a shared team relationship manager.

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Enterprise Apps

New Mobile App Promises Full B2B E-Commerce Experience

Insite Software has introduced the first fully configurable white label mobile app built for leading manufacturers and distributors, it said. The app supports everyone involved in the B2B e-commerce experience, from customers to channel partners, to field sales and support teams. Companies purchasing the app can tailor its functions to specific roles and responsibilities.

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Marketing

Account-Based Marketing Inspires New Software, Strategies

InsideView has released a new tool for business-to-business companies that have implemented account-based marketing. It is a fully redesigned version of InsideView Target, with the addition of ABM workflows and other enhancements. “Companies who want to [succeed] with ABM need to start with the right set of target accounts and people,” said Joe Andrews, VP of product and solution marketing.

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Tablets

reMarkable’s Pricey, Paper-Like Tablet Ready to Ship

reMarkable on Monday will begin shipping what might best be described as an “untablet” — a device that is, essentially, an electronic piece of paper. The company is proud of its paper tablet’s simplicity, boasting that no other tablet has fewer functionalities. reMarkable users cannot install apps, watch videos or take photos. What they can do is read, write and sketch on a paper-like surface.

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Trends

The Internet of Things Is a Boon for B2B: Report

Businesses have been focusing on the Internet of Things as an enabler of growth and increased operational efficiency, as well as the means to provide a better experience to customers and partners, according to the State of the Market: Internet of Things 2017 report Verizon released this week. Seventy-three percent of executives surveyed said they either were researching or currently deploying IoT.

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Customer Service

Rise in Mobile Commerce Fuels Demand for Omnichannel Service

Omnichannel support and communications are becoming essential for brands, as consumers’ increasing use of mobile devices to make purchases and access content fuels their demand to be able to connect with companies when and how they want. However, brands lack the necessary expertise and infrastructure, and are turning to mobile network operators, or MNOs, to acquire omnichannel capabilities.

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E-Commerce

Amazon Takes 1st Steps Toward Whole Foods Pricing Makeover

Amazon kicked off the completion of its acquisition of Whole Foods Market with steep price cuts on some products. Among those now available at lower prices are Whole Trade bananas, organic avocados, organic large brown eggs, responsibly-farmed salmon and tilapia, organic baby kale and baby lettuce, animal-welfare-rated 85 percent lean ground beef, and organic Gala and Fuji apples.

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